Service & Repairs
Maintenance
Good maintenance begins “in house” most break-downs are caused by poor or lack of maintenance this costs your business not only financially but physically.
We offer a full Preventative Maintenance Package for all your equipment most manufactorurers recommend your equipment is serviced twice per year minimum and with changing regulations this is a must. PMP is not expensive when compared to a failure of a crucial piece of equipment mid service.
Contact us today for your free quotation.
TR19 STANDARD CANOPY CLEANING
A DUCTWORK FIRE CAN DISTROY YOUR BUSINESS IN MINUTES
The regulations and your insurance company now require confirmation that your ductwork and canopy have been cleaned at least once per year, Canopy fires not only ruin your business but are a life threading situation this is why we at HGW offer a fully expert cleaning service to standard TR19 as set down in the current regulations, we are proud members of the HVCA who set the standards required for effective cleaning of your duct work and the ventilation industry.
We fit access doors to your duct from canopy to riser to enable this to be carried out and issue you with a TR19 Certificate of Completion. Our free inspection and quote service is available Nationwide.
- Contact our sales team now
- National Service Installation: 07973 875 135
- National Sales: 0800 169 6006
- Fax: 0115 984 3615
What our clients say...

We are a small independent group of four French Bistrots with a turnover of around £5m. A few years ago I took the decision to contract all the servicing and maintenance off all of our catering equipment and our air conditioning units to HGW and it has turned out to be a great move for us.
HGW are a company that are expert in the maintenance and supply of all types of catering equipment and crucially they have unbeatable response times. They are IT literate and the detail on their job sheets and monthly reports helps us to track exactly where we are against budget with regards to repairs and maintenance. In addition the preventative maintenance agreement we have covers all of our equipment from the gas ranges and grills through to the ducting and refrigeration, glass and dishwashers and this mitigates against us getting nasty surprises, which again, assists us with our budgeting.
Where HGW really add value is in the help with their approach to training; our staff receive training on how to maintain and clean all of the equipment along with how to use it most productively. All in all I would say that we have a meaningful partnership with HGW rather than just a supplier-buyer relationship based solely on a mercantile imperative. We benefit from giving the lions share of our business to HGW in that we get very competitive rates. HGW recently designed, supplied and installed our kitchen and air conditioning system at our newest and largest restaurant in Leamington Spa and we are delighted with the result.

John Whitehead - Le Bistrot Pierre

